Record has been updated by another user in the table GME_BATCH_HEADER Error Displays When Trying To Reopen A Close Batch Step (Doc ID 1572703.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Process Manufacturing Process Execution - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Batches

When attempting to reopen a closed batch step receive error. After clicking OK, nothing happens and steps remains closed.
The following error occurs.

ERROR
-----------------------
"Record has been updated by another user in the table GME_BATCH_HEADER


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Production supervisor > batches

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot re-open the closed step on this batch.

Cause

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