Error 'X' When Creating A Work Request (Doc ID 1572822.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, WR

When trying to create a work request in eAM, the webpage displays an error when attempting to save the work request. The error details are not displayed on the page.
The functionality was working last week. No patches were applied. The only change done was related to Lookup. The existing lookups were changed on the work order requests with new values and some old ones were end dated.


ERROR
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X Error


STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Click on Work Requests tab
3. Create work request
4. Click Save button and error appears

Cause

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