Last updated on JUNE 08, 2016
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Attempting to submit a claim for approval. It is approved at three (3) stages and then the claim status becomes "OPEN" and the following error is received:
An error has occured during Approval of Claim "DED44212_5".
1: User-Defined Exception in Package ARP_CHARGEBACK_COVER Procedure create_chargeback
2: An unexpected error occurred when creating Chargeback in AR through AR Chargeback Cover API.
The setup of the Chargeback is associated to the Claim Type.
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