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When Attempting to Cover a Dependent in a COBRA Program, Error: APP-BEN-92429: The application cannot find the covered dependent. Verify that your setup includes a maximum enrollment period value (Doc ID 1573057.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP5 in Oracle Advanced Benefits

When attempting to designate a dependent in a COBRA Program, the following error occurs:

APP-BEN-92429: The application cannot find the covered dependent. Verify that your setup includes a maximum enrollment period value

 .

Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Select the enrollment form from the Desktop Activities drop down menu.
4. Enroll in a plan which will allow for dependent designations.
5. Click the Designee button then click the Designate Dependents tab on the Dependent/Beneficiary Designation form.
6. Click the Covered box for the eligible dependent and attempt to save.



Cause

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In this Document
Symptoms
Cause
Solution
References


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