My Oracle Support Banner

Error "APP-PER-33540 ORA-01001 Invalid Cursor" When Marking a Required Certifiication as Denied (Doc ID 1573095.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.


On 12.1.3 version on Oracle Advanced Benefits

When attempting to mark a Certification Requirement "Denied", the following error occurs:

APP-PER-33540: ORA-01001 : invalid cursor

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee currently pending a Certification Requirement.
3. Select Person Enrollment Action Items from the Desktop Activities drop down menu.
4. Click the Certifications button for the pending Action Item.
5. Click the Denied check box and attempt to save.
Error occurs.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.