Not Able to Enter Credit Transactions By Percent/Amount Fields Are Grayed Out

(Doc ID 1573133.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


When we are entering the Credit Transactions form in the R12, the Percent and Amount sections are grayed out under the Credit Memo heading.
Hence, the Users are not able to use this feature.

Where as these fields are available to enter in release 11i.


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