Work Order Release Approval Workflow ends with error 'Attribute 'RECIPIENT_ROLE' does not exist' (Doc ID 1573380.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.0.6 it was found that Work Order release action does not send workflow notification and the work order status remains as  Released-Pending

When checking the status of the EAMWOREL workflow, it has been found that it has ended with following error details:

Failed Activity = Get Next Approver  
Activity Type = Function  
Error Name =WFENG_ITEM_ATTR  
Error Message = 3103: Attribute 'RECIPIENT_ROLE' does not exist for item 'EAMWOREL/1660'.  
Error Stack = Wf_Engine.SetItemAttrText(EAMWOREL, 1660, RECIPIENT_ROLE, ~WF_ADHOC-162) Wf_Engine_Util.Function_Call(EAM_WORKORDER_WORKFLOW_PVT.GET_NEXT_APPROVER, EAMWOREL, 1660, 217235, RUN)

Cause

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