My Oracle Support Banner

Error 500--Internal Server Error When Logging in to XMLPSERVER for Enterprise Install with Siebel Security Model (Doc ID 1573539.1)

Last updated on APRIL 26, 2018

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.5.0 to 11.1.1.7.x [Release 11.1]
Information in this document applies to any platform.

Symptoms

Installed BI Publisher with OBIEE for Enterprise install.
When logging into Business Intelligence Publisher URL of XMLPSERVER have an error:

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

In the bipublisher.log file the following error appears:

[2013-07-31T18:38:25.653-04:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 22] [userId: <anonymous>] [ecid: cc085819a806eeff:115dc18d:14035fc9f80:-8000-0000000000002a6e,0] [APP: bipublisher#11.1.1] java.rmi.RemoteException:  access denied for user  to path /users/bisystemuser.; nested exception is: [[
        javax.xml.ws.soap.SOAPFaultException:  access denied for user  to path /users/bisystemuser.
        at oracle.xdo.service.report.saw.wrapper.v7.AbstractSawSessionService.getSessionEnvironment(AbstractSawSessionService.java:158)
        at oracle.xdo.service.report.saw.wrapper.v7.SawSessionServiceImpl.getSessionEnvironment(SawSessionServiceImpl.java:128)
        at oracle.xdo.service.report.saw.SawUtil.setUserHome(SawUtil.java:1261)
        at oracle.xdo.service.report.saw.SawUtil.setUserHome(SawUtil.java:1242)
        at oracle.xdo.service.report.saw.SawUtil.getUserHome(SawUtil.java:1313)
...

Caused by: javax.xml.ws.soap.SOAPFaultException:  access denied for user  to path /users/bisystemuser.
        at com.siebel.analytics.web.jaxwsutils.DirectSoapCaller.invokeSoapMethod(DirectSoapCaller.java:222)
        at com.siebel.analytics.web.jaxwsutils.SAWSOAPTcpConnector.invokeSoapMethod(SAWSOAPTcpConnector.java:77)
        at com.siebel.analytics.web.jaxwsutils.SOAPInterfaceProxy.invoke(SOAPInterfaceProxy.java:206)
        at $Proxy173.getSessionEnvironment(Unknown Source)
        at oracle.xdo.service.report.saw.wrapper.v7.AbstractSawSessionService.getSessionEnvironment(AbstractSawSessionService.java:149)
        ... 50 more

 

Changes

Security Model change to Siebel security.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.