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Customer Classification Code Not Displaying in Profile Tab (Doc ID 1573779.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When viewing the Profile tab, the Customer Classification Code is always null.  This field however is populated on the customer profile class when viewing the customer.


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections\Profile tab

  1. View the Customer Classification Code, it is always null.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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