Getting Message 'EXTERNAL BANK ACCOUNT EXISTS' But Not Able To Search For The Bank Account (Doc ID 1573788.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Trying to create a bank account, and getting this error message, but it does not give a supplier number. when we search for the particualr bank account nothing comes up.

iby.plsql.IBY_EXT_BANKACCT_PUB 1 DEBUG-Exception : User-Defined Exception

fnd.framework.webui.OAPageErrorHandler 3 OAF LOG: Event : Check Errors, in: oracle.apps.fnd.framework.webui.OAPageErrorHandler: Exception: The external bank account already exists ,In VO: null fnd.framework.webui.OAPageErrorHandler 3 OAF LOG: Event : Check Errors, in: oracle.apps.fnd.framework.webui.OAPageErrorHandler: Exception: The external bank account already exists

The bank account exists in the iby_ext_bank_accounts and IBY_ACCOUNT_OWNERS table. but does not exist in the apps.iby_pmt_instr_uses_all table causing this issue.

 

Cause

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