Customer Workbench Error: Adding Bank Account to Customer Record Raises Error: APP-AR-96282: Error: You Cannot Select an Inactive Record as the Primary Site. Please Either Activate This Record or Revert it Back as Not Primary (Doc ID 1573928.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

When attempting to create a bank account for the customer site, the following error occurs.

ERROR
-----------------------
APP-AR-96282: Error: You cannot select an inactive record as the primary site. Please either activate this record or revert it back as not primary.



Cause

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