Does Oracle Support 100% Retainage When Creating Complex Services Purchase Orders (CSPO)? (Doc ID 1573970.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Purchasing - Version 12.0.0 and later
Information in this document applies to any platform.

Goal

Does Oracle support 100% retainage?

The question is driven by an observation that when matching a Payables invoice to a Complex Services Purchase Order (CSPO), tax-related errors are thrown upon various invoice actions:

1 - Click All Distributions, get error:

APP-SQLAP-97733: The system cannot generate tax
distributions due to the following error: An unexpected
error has occurred. Please contact your system
administrator.

Distributions form shown, no distributions for tax lines.

2 - Select one of the Tax lines and click Distributions, get error:

APP-SQLAP-97731: The system cannot generate distributions
because tax calculation failed due to the following error:
An unexpected error has occurred. Please contact your system
administrator.

It was discovered that the PO the invoice was matched to had a retainage rate of 100%.  When a new PO was created with a rate less than 100%, the errors did not occur.

So this requires an explanation on the application behaviour in regards to 100% retainage.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms