TRXN_EXTENSION_ID gets cleared when updating OE_PAYMENTS Using Oe_order_pub.Process_Order
(Doc ID 1573992.1)
Last updated on FEBRUARY 03, 2019
Oracle Order Management - Version 220.127.116.11 to 12.1.3 [Release 11.5.10 to 12.1] Information in this document applies to any platform.
On : 12.1.3 version
When attempting to use the Process Order API to update the receipt_method_id on an Order created with Payment Type = Credit Card , the Trxn_Extension_Id is cleared on the Oe_Payments table. This is breaking the link between IBY table and the OE table , causing the Credit Card details to be cleared on the Payments screen.
The Receipt Method , however , can be updated successfully from Applications.
STEPS ----------------------- The issue can be reproduced at will with the following steps: Use the Process Order API to update the Receipt Method on an existing Credit Card Order
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users cannot use the Process Order API to update the Receipt Method.
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