Get Blank Page after Pressing View Offer Letter Button (Doc ID 1574026.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle iRecruitment - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Find that offer letter is not displayed after pressing View Offer Letter button.  The page is blank.

EXPECTED BEHAVIOR
-----------------------
Expect the offer letter to get displayed.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Responsibility: iRecruitment Recruiter.

2. Navigation: iRecruitment Home > Candidates tab > Applicants tab.

3. Search for applicant.

4. Press Go button.

5. Click on applicant name link.

6. Press Create Offer button.

7. Fill in all detail.

8. Press Next button.

9. Press View Offer Letter button.

10. Page is blank.

Cause

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