UPK: "The value for column 'check_out_user' in table 'document' is DBNull" Error When using Standard Authentication (Doc ID 1574029.1)

Last updated on AUGUST 26, 2016

Applies to:

User Productivity Kit - Version 11.0.0.1 and later
Information in this document applies to any platform.

Symptoms

When logged as admin account, the customer is not able to publish or check in a locked section (padlock icon) OR open that section without receiving the error "The value for column 'check_out_user' in table 'document' is DBNull."

The admin account is used for checkin and checkout and the section is available from other accounts.

The error is:
"System.Data.StrongTypingException: The value for column 'check_out_user' in table 'document' is DBNull.
   at Gkn.OnDemand.Repository.Content.RepositoryCacheDS.documentRow.get_check_out_user() in e:\BUILDROOT_SUN\Builds\Branches\GreenValley\tfs\Core_DotNet\RepositoryInterfaces\RepositoryCacheDS.Designer.cs:line 3634
   at Gkn.OnDemand.Service.Content.DocumentRowHelper.IsCheckedOutHere(documentRow row, Int32 userId) in e:\BUILDROOT_SUN\Builds\Branches\GreenValley\tfs\Core_DotNet\LibraryComponent\DocumentRowHelper.cs:line 123
   at Gkn.OnDemand.Service.Content.ContentManager.IsCheckedOutHere(documentRow row) in e:\BUILDROOT_SUN\Builds\Branches\GreenValley\tfs\Core_DotNet\LibraryComponent\ContentManager.cs:line 5425".





Cause

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