Submitting Evaluation for a Training Class Errors Out With java.lang.NullPointerException at oracle.apps.ota.player.assessment.webui.AssessmentCO.getEvaluationParameters (Doc ID 1574044.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP5 version, Self-Service OTA

Unable to Submit Evaluation for a Training Class

ERROR
-----------------------
java.lang.NullPointerException
at oracle.apps.ota.player.assessment.webui.AssessmentCO.getEvaluationParameters(AssessmentCO.java:2267)
at oracle.apps.ota.player.assessment.webui.UserAsmtEnrollmentCO.processRequest(UserAsmtEnrollmentCO.java:97)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Learner enrolled for a class.
2. The class status for the learner shows Pending Evaluation.
3. Login as Learner>>Learner Self Service and click on Play.
4. Error is received.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot play the evaluation of the class.

Cause

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