D&B Toolkit -Dun and Bradstreet does not have sufficient data to provide an Oracle supported data product or report (Doc ID 1574099.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.
File versions

HzDnbLangListVOImpl.java 120.3
HzCOImpl.java 120.30
HzDnbPkgTopCO.java 120.35
HZDNBPKGPAGE.xml 120.14

Symptoms

Release 12.1.3

(N) Customers Online Line Super User -> Enrich -> Search D&B Data base by entering a duns number.

We sometimes encounter the following error when attempting to purchase D&B data from the online toolkit.

D&B toolkit from Customers Online recently began returning errors at the data product page with the following error 

For the selected company, Dun and Bradstreet does not have sufficient data to provide an Oracle supported data product or report."

Example:

Customers Online Super User
-> Customers
-> D&B Search
-> Enter duns number 91-817-5642
-> Dun number returns available Data Packages
-> Click Purchase


Cause

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