Order Import Error - "You are trying to insert an existing order or update an order that does not exist." (Doc ID 1574178.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to use Order Import to update existing quantity on a sales order line,
the following error occurs.

ERROR

Msg-1 for Src: 1001, Hdr: XX999: You are trying to insert an existing order or update an order that does not exist. Please enter a correct operation code.

BEFORE DELETING OLD MESSAGES FROM THE DATABASE TABLE
DELETE MESSAGES RETURN STATUS: S
BEFORE SAVING MESSAGES IN THE DATABASE TABLE
ENTER SAVE_MESSAGES
L_MSG_DATA=You are trying to insert an existing order or update an order that does not exist. Please enter a correct operation code.
Message :You are trying to insert an existing order or update an order that does not exist. Please enter a correct operation code.

STEPS

1. Populate Order Import Interface tables to update quantity on a particular sales order line
2. Order Management Responsibility -> Run Order Import
3. Child request show the errors

You are able to manually update the quantity in sales order form and save it with no errors.



Cause

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