Is there a way to eliminate RLM Demand Processor from deleting the lines from previously submitted/processed files covered customer PO numbers / RAN / Pull Signal Number ? (Doc ID 1574253.1)

Last updated on MARCH 30, 2023

Applies to:

Goal

Is there a way to eliminate RLM Demand Processor from deleting the lines from previously submitted/processed files that covered other customer PO numbers (aka RAN / Pull Signal Number)?

New RLM Schedules with different customer POs delete existing other PO details. Have processing rules / matching logic defined at both the customer level as well as customer ship to level. At both levels, we have made sure that the 'Purchase Order Number' has been checked for the matching logic.

Receive multiple/different files from customers for each of their customer POs and there are many situations where they have multiple customer POs for the same item. Users did not expect the RLM Demand Processor to delete the lines from previously submitted/processed files that covered other customer PO numbers.
 

Solution

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