INCIPS Update Item Statuses With Pending Statuses Program Not Implementing The Changes For Item (Doc ID 1574488.1)

Last updated on AUGUST 08, 2014

Applies to:

Oracle Item Master - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Item Issues Standard Oracle program (“Update item statuses with pending statuses”) is not implementing the changes
the following error occurs.

ERROR
-----------------------
INCIPS module: Update item statuses with pending statuses
+---------------------------------------------------------------------------+
Item pending status failed for one or more records. Please check error messages for further explanation.
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
This field can not be updated as there are Open Sales Order lines.
 (ORG_ID=488) (ITEM_ID=3951374) (STATUS_CODE=ERR)
Failed to update item (3951374) in organization (488) to status ERR due to unexpected errors.
Failed to update item (3951246) in organization (488) to status ERR due to unexpected errors.
Failed to update item (3951247) in organization (488) to status ERR due to unexpected errors.
Failed to update item (4721268) in organization (488) to status ENG due to unexpected errors.
Failed to update item (3951248) in organization (488) to status ENG due to unexpected errors.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to Items->Master Items form
Clicking on Tools->Pending Status

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the process

Cause

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