Customer Search with DQM enabled did not return expected results
(Doc ID 1575233.1)
Last updated on NOVEMBER 01, 2021
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
DQM is enabled and now users are facing issues while searching customers by Customer Name.
When searching with Conley%, the search is bringing back customers like 'Autoridad' and others.
When searching with Trim%, the search brought back nothing, but if you add a B to the end, the search with 'Trimb%' returns results.
Also when searching for a particular customer and postal code, it’s pulling by customer and not necessarily both criteria.
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