Customer Search with DQM enabled did not return expected results
(Doc ID 1575233.1)
Last updated on OCTOBER 13, 2022
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
In 12.1.3:
DQM is enabled and now users are facing issues while searching customers by Customer Name.
When searching with Conley%, the search is bringing back customers like 'Autoridad' and others.
When searching with Trim%, the search brought back nothing, but if you add a B to the end, the search with 'Trimb%' returns results.
Also when searching for a particular customer and postal code, it’s pulling by customer and not necessarily both criteria.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |