Transactions Workbench: Accounted Amount in Debit Memos is Populated as 0 When Amount Exists in Instances Where India Localization is Enabled (Doc ID 1575976.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Financials for India - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

Debit Memos seem to be getting updated with NULL values for the ACCTD_AMOUNT in RA_CUST_TRX_LINE_GL_DIST_ALL table for the ACCOUNT_CLASS = REC.

This causes the Create Accounting program to end with the following error:

Error 95359: There is no accounted amount for the subledger journal entry line.
Please inform your system administrator or support representative

This occurs on instances where India Localization is enabled.

Cause

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