IEX: Bulk XML Delivery Manager fails with FAILED INVALID REQUEST, however Dunning Letters are Still Created/Emailed/Printed (Doc ID 1576017.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
12.1.3
CUPS

Symptoms

Using CUPS,

'IEX: Send Dunnings for Delinquent Customers’ completes successfully.
'IEX: Bulk XML Delivery Manager' fails with FAILED INVALID REQUEST.

However:

The dunning letter are viewable from the form.
The letters come out of the printer and look correct.

Cause

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