My Oracle Support Banner

Receipts Workbench: Cannot Identify Cleared Unidentified Receipts (Doc ID 1576061.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Receivables - Version and later
Information in this document applies to any platform.


Attempting to identify unidentified receipts, after applying <Patch 12707124> and find the customer information fields are all greyed out and the receipt cannot be identified.

Versions provided by patch:
ARXRWRCT.fmb 115.166.15104.22
ARXRWRCT.pld 115.296.15104.69

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Receipts > Receipts
Create an unidentified receipt.

Responsibility:  Cash Management
Create a new statement line from Receipt type, with the information of the Receipt you created above.
Reconcile the new Statement Line to the Receipt.

Responsibility:  Receivables
Navigation:  Receipts > Receipts
Query the Receipt.
Try to identify the Receipt.
The Customer information fields are all grey and the Receipt cannot be identified.


Applied <Patch 12707124> 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.