Service Items Showing $0 Price on Sales Orders in Order Management
(Doc ID 1576134.1)
Last updated on JUNE 27, 2019
Applies to:Oracle Service Contracts - Version 220.127.116.11 and later
Oracle Order Management - Version 18.104.22.168 and later
Information in this document applies to any platform.
Find that the price for Service Items placed on a Sales Order in Order Management is coming as $0.
1. Using an Order Management responsibility.
2. Navigate: Orders,Returns > Sales Order
3. Enter a Sales Order including a Service Item.
4. See the price for the Service Item is calculated as 0.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document