Service Items Showing $0 Price on Sales Orders in Order Management
(Doc ID 1576134.1)
Last updated on FEBRUARY 22, 2019
Applies to:Oracle Service Contracts - Version 22.214.171.124 and later
Oracle Order Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
Find that the price for Service Items placed on a Sales Order in Order Management is coming as $0.
1. Using an Order Management responsibility.
2. Navigate: Orders,Returns > Sales Order
3. Enter a Sales Order including a Service Item.
4. See the price for the Service Item is calculated as 0.
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