Chinese char issue when uploading CSV (Doc ID 1576273.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.4 version, Shipment Management - Development Box

When attempting to load a CSV File with Chinese Characters,the following error occurs.

ERROR
-----------------------
java.lang.ArrayIndexOutOfBoundsException: 0 >= 0
at java.util.Vector.elementAt(Vector.java:427)
at glog.database.admin.CSVUtil$ControlInfo.getColumnName(CSVUtil.java:571)
at glog.database.admin.CSVUtil.getQuestionMarkNumber(CSVUtil.java:823)
at glog.database.admin.CSVUtil$InsertCsvHandler.bind(CSVUtil.java:889)
at glog.database.admin.CSVUtil.bindGeneric(CSVUtil.java:1230)
at glog.database.admin.CSVUtil.processCSVDataLine(CSVUtil.java:1759)
at glog.database.admin.CSVUtil.processCSV(CSVUtil.java:1973)
at glog.database.admin.CSVUtil.run(CSVUtil.java:2613)
at glog.integration.servlet.CSVUtilServletHelper.processCSV(CSVUtilServletHelper.java:124)
at glog.integration.servlet.CSVUtilServletHelper.process(CSVUtilServletHelper.java:242)


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms