Chinese char issue when uploading CSV

(Doc ID 1576273.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.4 and later
Information in this document applies to any platform.


On : 6.2.4 version, Shipment Management - Development Box

When attempting to load a CSV File with Chinese Characters,the following error occurs.

java.lang.ArrayIndexOutOfBoundsException: 0 >= 0
at java.util.Vector.elementAt(
at glog.database.admin.CSVUtil$ControlInfo.getColumnName(
at glog.database.admin.CSVUtil.getQuestionMarkNumber(
at glog.database.admin.CSVUtil$InsertCsvHandler.bind(
at glog.database.admin.CSVUtil.bindGeneric(
at glog.database.admin.CSVUtil.processCSVDataLine(
at glog.database.admin.CSVUtil.processCSV(
at glog.integration.servlet.CSVUtilServletHelper.processCSV(
at glog.integration.servlet.CSVUtilServletHelper.process(


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