How to Remove an Outcome In The Call Wrap Up Outcome List of Values
(Doc ID 1576389.1)
Last updated on JULY 21, 2020
Applies to:Oracle Customer Care - Version 12.0.1 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
This Note describes how to remove an entry in the Outcome list of values on the Call Wrap Up form on the Contact Center.
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