Customer Support Specialist HTML User Interface: Task Details Information Missing (Doc ID 1576434.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Customer Support - Version 12.0.6 and later
Information in this document applies to any platform.

Goal

In the Service Request form (CSXSRISR) in the Task Tab, the "More" button opens a form which includes the following information:
-Resources
-Dependencies
-References
-Dates
-Contacts
-Task Audit

This is missing in the Customer Support Specialist HTML Service Request page.

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Customer Support Specialist HTML User Interface: Task Details Information Missing (Doc ID 1576434.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!