What Are The Steps To Add To The Contact Method LOV Under Contact Points Tab In The Contact Center Form?

(Doc ID 1577563.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle Customer Care - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

What are the steps required to configure the Contact Method values in the Contact Points tab in the Contact Center form?
 

Solution

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