Text Based Email Notification Approvals Fail with 3003: Lookup code is not a valid code for lookup type WFSTD_APPROVAL

(Doc ID 1577914.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Workflow Cartridge - Version 11.5.10.2 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

On Oracle Applications release 11.5.10.4 using the Workflow Mailer,
when attempting to approve PO via mobile devices (iPhone, Blackberry, Samsung Galaxy, etc)
the following error occurs:

Error code: 3003:lookupcode" "is not a valid code for lookup type "PO_POAPPRV_APPROVE_ACTION"
value found:none
remarks please use only the suggested values, making sure they are enclosed within quotes (for example ""approve"",""approve and forward"", and so on)


The issue can be reproduced at will with the following steps:
1. Create a PO.
2. Receive Approval notification.
3. Select Approve and pass the appropriate value.

The issue has the following business impact:
Due to this issue, users cannot approve the notifications from mobile devices.  

Cause

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