Concurrent Manager FNDSM intermittently Crashes / Shutting Down Abnormally When a Concurrent Request is Cancelled (Doc ID 1577982.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle Concurrent Processing - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

 The Service Manager FNDSM, is shutting down abnormally when canceling a concurrent request that it is running or after applying patch 15981173 or patch 15981176.  It is also possible that, Administer Concurrent Managers form shows Actual/Target processes are equal, but the process of particular Service Manager (FNDSM) is shown as terminated. The error below is seen in the FNDSM log:

...
01-JUL-2013 12:21:59
Attempting process termination for process 12795 on node SERVER
No such process
CONC-SM CLIENT ERROR (ROUTINE=afpsmckp) (SM_NAME=FNDSM_SERVER_RACP) (ERROR=1)
Could not terminate concurrent request 77743354 with controlling manager ID 733451 and manager's operating system process ID 12795 on node SERVER.
01-JUL-2013 12:21:59
Request : 77743403
Priority : 50
...

Due to this issue, even the Workflow Mailer Services can also go down as it is looking for the Service Manager.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms