Customer Search Error: The criteria you entered provide too many matching results

(Doc ID 1578226.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When searching on a customer in Oracle Credit Management, the following error occurs and the customer cannot be queried.  The issue occurs on customers that have a large number of sites.

The criteria you entered provide too many matching results. Enter additional criteria or modify the match rule to get fewer, appropriate results

Steps to Reproduce:

Responsibility: Credit Management Superuser
Navigation
: Search on a customer with a large number of sites.

Cause

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