Transactions Workbench Issue: Voided Invoices Show Incorrect Balances or Raise Error: APP-XLA-95103: An internal error has occurred (Doc ID 1578250.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Incomplete/Completing a Void invoice fails with error:

APP-XLA-95103: An internal error has occurred. Please inform your system administrator or support representative that:
An internal error has occurred in the program xla_events_pkg.create_event. Event Date has an invalid value. It cannot have a NULL value.

Sometimes you don't get this error but the void invoices show incorrect balances.

Cause

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