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Unable To Update Table CS_INCIDENTS_ALL_B Using CS_SERVICEREQUEST_PUB.UPDATE_SERVICEREQUEST API - "p_publish_flag is invalid" Error Occurs (Doc ID 1579018.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.2.2 and later
Information in this document applies to any platform.


While updating the table CS_INCIDENTS_ALL_B using the API CS_SERVICEREQUEST_PUB.UPDATE_SERVICEREQUEST the following error comes up.

X_STATUS_MSG API Programming Error (CS_ServiceRequest_PUB.Update_ServiceRequest): The value "N" for field p_publish_flag is invalid.

How to fix the error?


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