iStore returns Application Error page and source shows the errorstack with AnnotatedClassNotFoundException and Missing class (Doc ID 1579231.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.
AnnotatedClassNotFoundException
Missing class

Symptoms

On : 12.1.3 version, Session Management


Trying to choose the Add to Cart button results in the following error message -
  
 

ERROR
-----------------------
The application is currently not available or an unexpected error has occured. Please try again later.
If this message persists, please contact the system administrator.


ERRORSTACK
-----------------------
javax.servlet.ServletException: oracle.classloader.util.AnnotatedClassNotFoundException:

 Missing class: _ibeCScdViewA



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

For the jsp in this example -  **
1. iStore catalog page
2. Choose the Add To Cart button for an item
3. Application Error is displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add items to the cart (or other navigation depending on what jsp needs to be compiled).

Changes

 Recent patching.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms