Last updated on AUGUST 28, 2013
Applies to:Oracle Enterprise Asset Management - Version 12.1.3 and later
Enable access of Work Request Details to the Department Approver during approval cycle
Background of the requirement:
Currently the department approver doesn’t have the provision to view all of the work request details from approval notification.
There have been many requests from Customers asking for various information from the work request to be displayed in the approval notification details to enable the work request approver to view them before performing approval actions.
The following work request details have been requested by customers to be added to the notification details.
- DFF information
- Work request priority
- Work request details
As a common solution to address all these requirements, a 'Work Request Details' view link will be provided from the notification page as below, similar to work order notification.
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