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Unable To Enter Or Update The Work Order Department (Doc ID 1579545.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


While creating a new work order, after entering the asset number, user is manually entering the Department and then is tabbing-out.

At this point there is a Java Exception displayed, with following details:

 oracle.apps.fnd.framework.OAException: oracle.jbo.NoDefException: JBO-25058: Definition DeptDescription of type Attribute not found in DepartmentsVO

To be noted that there is NO error is the department is being picked from the LOV, even if the user is tabbing-out after department is selected.

1. Go to Maintenance Super User responsibility - Create Work Orders
2. Enter asset number and tab-out
3. Enter Department and tab-out;


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