R12 Universal Search Shows Expanded Search Tab Highlighted But Quick Search Fields (Doc ID 1579561.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections Agent > Collections

On clicking the Search button from Collections, the window that opens has Expanded Search tab highlighted but shows Quick Search fields.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms