Competency Update Process (Doc ID 1579905.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog Admin

If one of the competency assigned to a Course fails while updating a learner's competency profile, then the rest of the competencies associated with the course will not be assigned to the learner.

THe following error is seen:

The dates of the competence_element you entered overlaps with an existing competence record.
 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

There are 6 competencies attached to Course : 818 Mandatory Annual Update : Learner competencies XXX MAND Health and Safe -1 Year is one of them

 

1.Current competencies of employee Mrs.Sharon Doe

i.  XXX MAND Health and Safe ; status: Achieved; Date From : 26-Dec-20XX; Date To 25-Dec-20XX

ii.  XXX MAND Health and Safe ; status: Achieved; Date From : 12-Dec-20XX; Date To 11-Dec-20XX

iii.  Test with disabled Personalization

2.Login to Application

3.OLM Administrator

4.Click Catalog: 818 Mandatory Annual Update

5.Classes : 818 Mandatory Annual Update

6.Classes Page with the Details : 818 Mandatory Annual Update 10 Dec 20XX;

Start Date : 10-Dec-20XX; End Date :10-Dec-20XX

Enrollment Start Date : 10 Dec 20XX; Enrollment End Date : 10 Dec 20XX;Restricted;Learning Path Only

7.Update enrollment Enrollment to Class confirmed

8.Update Enrollments Status for a Course Name : 818 Mandatory Annual Update ;

Class Start Date : 10-Dec-20XX

Class End Date : 10-Dec-20XX

Enrollment status : Completed

Succesful Attendance : Yes

9 .Successfully updated to Completed

10.Competency profile not update for customer

11.Workflow status monitor shows : Notification sent to Learner about profile not updated:

Error : The dates of the competence_element you entered overlaps with an existing competence record.

 

Changes

 

Cause

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