FRM-40700: No Such Trigger: SPECIAL15 Error Occurs Trying To Compose Emails For Customers.
(Doc ID 1580144.1)
Last updated on AUGUST 15, 2023
Applies to:
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Service Request Form
When attempting to compose an email to the customers using the Tools >> Compose Email for Customers option
the following error occurs.
Error
FRM-40700: No such trigger: SPECIAL15.
Steps to Replicate
The issue can be reproduced at will with the following steps:
1. Open the Service request form.
2. Create an SR for a customer.
3. Go to Tools >> Compose Email for Customers
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |