JTF-1400 Error In Javacache.log When Open Claim Tab In Trade Management

(Doc ID 1580357.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Trade Management - Version 12.0.6 and later
Information in this document applies to any platform.


Received the following error in javacache.log when opening Claim tab under Trade Management responsibility

[2013-01-30T12:27:25.917-08:00] [ias] [ERROR] [] [cache] [host: scdrap06d.calrecycle.net] [nwaddr: xxx.xxx.xxx] [tid: 12] [userId: appldev] [ecid: 133782081572,3] [[
oracle.apps.jtf.base.resources.FrameworkException: RegionLoader.load()- error in loading.
at _ozfClaimSummaryMain._jspService(_ozfClaimSummaryMain.java:3723)
Caused by: oracle.apps.jtf.base.resources.FrameworkException: JTF-1400: Region ASF_CUSTOM_JSP_INCLUDES causes JTF RegionException because of java.sql.SQLException: ORA-01403: no data found
ORA-06512: at "APPS.JTF_REGION_PUB", line 272
ORA-06512: at "APPS.JTF_REGION_PUB_W", line 1226
ORA-06512: at line 1




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms