JTF-1400 Error In Javacache.log When Open Claim Tab In Trade Management (Doc ID 1580357.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Trade Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Received the following error in javacache.log when opening Claim tab under Trade Management responsibility

[2013-01-30T12:27:25.917-08:00] [ias] [ERROR] [] [cache] [host: scdrap06d.calrecycle.net] [nwaddr: xxx.xxx.xxx] [tid: 12] [userId: appldev] [ecid: 133782081572,3] [[
oracle.apps.jtf.base.resources.FrameworkException: RegionLoader.load()- error in loading.
...
at _ozfClaimSummaryMain._jspService(_ozfClaimSummaryMain.java:3723)
...
Caused by: oracle.apps.jtf.base.resources.FrameworkException: JTF-1400: Region ASF_CUSTOM_JSP_INCLUDES causes JTF RegionException because of java.sql.SQLException: ORA-01403: no data found
ORA-06512: at "APPS.JTF_REGION_PUB", line 272
ORA-06512: at "APPS.JTF_REGION_PUB_W", line 1226
ORA-06512: at line 1

Changes

 

Cause

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