My Oracle Support Banner

iStore Smart Checkout Forwards Users To The Billing Page With No Error Message Displayed (Doc ID 1580468.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After selecting checkout using Smart checkout the User is incorrectly forwarded to the Billing Page and no error message is shown to the user.

Error

No errors on screen

Log file shows :-

Payment Type Missing
Some Required fields are missing


Steps

1. In iStore add items to cart and checkout
2. User is taken to the Billing page instead of the review order page as expected

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.