Converting Leads To Opportunities Error The Following Required Fields Do Not Have Values (Doc ID 1580597.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Sales - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 11i to R12.1.3, we noticed the following issue when converting leads to opportunities  In 11i we had global DFF's which were used while creating leads and converting them to Opportunities. But in R12, when converting the lead to opportunity, its not allowing it to save.  In the Additional Information DFF of sales dashboard, the field Capital Expenditure is not being displayed. I checked in segment and value set and they seem correct. But when we try to convert a lead, we get an error.

Error Msg : The following required fields do not have values: Market Sector, Gross Margin %, Capital Expenditure

But these fields are not displayed.


Steps To Reproduce
============
1. Navigate > Sales User responsibility > Sales Dashboard > click Lead link in short section
2. Click on existing Lead
3. In the update lead page click Additional Information tab
4. Click Button Convert to Opportunity then error occurs:

Error: The following required fields do not have values: Market Sector, Gross Margin %, Capital Expenditure

Cause

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