Transactions Workbench Issue: Creating a Credit Memo Using Credit Lines Against an Invoice with Multiple Lines Causes Incorrect Tax Calculation (Doc ID 1580827.1)

Last updated on SEPTEMBER 13, 2013

Applies to:

Oracle Receivables - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When creating a Credit Memo against an Invoice with multiple lines and you use the "Credit Lines" button instead of "Credit Balance", the credit memo has incorrect tax calculation, and raises the error that you cannot overapply.

If you use the Credit Balance button it works properly.

 

Cause

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