My Oracle Support Banner

Destination Org And Subinv Not Defaulting In Trunk Stock Mgmt > Parts Transfer (Doc ID 1581039.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Set up the Resource and Sub Inventory setup (Spares Management > Resource Address and Sub Inventory > Sub Inventory Tab) Return Org section.

Once the setup is completed for the Resource, when using Field Service Technician Portal, and go to Debrief > Material > Return -
See that the return org and sub inventory information which is setup in the above step is defaulted for Non Usable items.

However the same defaulting rule of Org and Sub Inventory is not defaulted when trying to transfer Usable Parts from Quick Link > Trunk Stock Management > Transfer.
Why is the Org and Sub Inventory blank?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.