Deduction With Chargeback Settlement Issue: ORA-01403: no data found in Package ARP_CHARGEBACK_COVER Procedure create_chargeback (Doc ID 1581046.1)

Last updated on SEPTEMBER 11, 2013

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

While settling a invoice related deduction with chargeback settlement method getting below error:
 
ORA-01403: no data found in Package ARP_CHARGEBACK_COVER Procedure create_chargeback
An unexpected error occurred when creating Chargeback in AR through AR Chargeback Cover API.
 

Functional Flow:
===============
1) Create an Invoice 12525 of source Manual, customer A.C.Network for 100 USD.
2) Create a Receipt R-12525 of Check-BofA for 80 USD and apply to the above invoice.
3) Upon saving deduction DED16182 gets created for 20 USD.
4) Query the deduction in Trade Management and update the settlement method to Chargeback.
5) Click on Request approval button.
6) Click confirm button.

Cause

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