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iReceivables Issue: Disputes for Multiple Transactions are Raised with Zero Dispute Amounts (Doc ID 1581098.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle iReceivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to create disputes for multiple transactions.
One transaction already has a pending dispute for the full amount, which results in all disputes being created for zero.

Expect only a zero amount dispute for the transactions that is already pending dispute

Steps to Reproduce:
Responsibility:  iReceivables
1. Create a dispute for full amount.
2. Create other dispute for full amount by selecting several transactions, including the one from step 1.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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