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Service Contracts Main Billing Performance Issue on Usage Lines (Doc ID 1581484.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

The Service Contracts Main Billing program has performance issues. Is taking around 3 hours to process around 7,000 usage lines or around 26 minutes to process around 130 usage lines.

Expected Behavior:
Expected the process to take only a few minutes.

Steps to Reproduce:
The performance issue can be reproduced at will by running the Service Contracts Main Billing program for contracts having Usage lines.

Cause

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In this Document
Symptoms
Cause
Solution
References


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