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Error Message When Going To Sales Order Lines On Sales Order - New R12 Environment (Doc ID 1581607.1)

Last updated on DECEMBER 13, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to enter an order in new R12 instance
the following error occurs.

ERROR
-----------------------
Error
ORA-6502
Character to number conversion error in
Package ont_line_def_hdlr
Procedure default_record
customer_shipment_number

Appscheck shows
ONT_D2_CUSTOMER_SHIPMENT_NU OEXDFWKB.pls 115.0 BODY INVALID

Errors for PACKAGE BODY ONT_D2_CUSTOMER_SHIPMENT_NU

PLS-00323: subprogram or cursor 'GET_DEFAULT_VALUE' is declared in a package specification and must


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Orders
3. Attempt to enter an order and see error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter an order.

Cause

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In this Document
Symptoms
Cause
Solution
References


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