My Oracle Support Banner

Impossible To Reactivate A Supplier Site Contact After Inactivation (Doc ID 1581902.1)

Last updated on JULY 26, 2017

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Reactivating a supplier contact by removing inactive date on supplier contact and pressing apply
doe snot remove inactive date and supplier contact still shows as inactive

EXPECTED BEHAVIOR
-----------------------
Expect contact appearing as Current and inactive date removed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Supplier Contact Directory
test supplier status Inactive

remove inactive date
and click apply

-> supplier still shows as inactive
- click on update again
-> inactive date has not been removed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.