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Impossible To Reactivate A Supplier Site Contact After Inactivation (Doc ID 1581902.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Reactivating a supplier contact by removing inactive date on supplier contact and pressing apply does not remove inactive date and supplier contact still shows as inactive

EXPECTED BEHAVIOR
-----------------------
Expect contact appearing as Current and inactive date removed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Test supplier status Inactive
1. Supplier Contact Directory
2. Remove inactive date and click apply
-> supplier still shows as inactive
3. Click on update again
-> inactive date has not been removed

Cause

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In this Document
Symptoms
Cause
Solution
References


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