Impossible To Reactivate A Supplier Site Contact After Inactivation (Doc ID 1581902.1)

Last updated on APRIL 14, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Reactivating a supplier contact by removing inactive date on supplier contact and pressing apply does not remove inactive date and supplier contact still shows as inactive

EXPECTED BEHAVIOR
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Expect contact appearing as Current and inactive date removed

STEPS
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The issue can be reproduced at will with the following steps:

Test supplier status Inactive
1. Supplier Contact Directory
2. Remove inactive date and click apply
-> supplier still shows as inactive
3. Click on update again
-> inactive date has not been removed

Cause

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